Shipping Information
We use DPD to fulfil our shipments and you will automatically receive an info email and tracking link as soon as the package leaves our shipping centre. You can check the shipment status at any time with your tracking link, receive text updates and change your delivery time if needed.
We use special insulated boxes with ice or dry ice to keep items frozen during transit. We ship your order frozen with the environmentally friendly paperfloc insulating packaging and dry ice. This guarantees that the cold chain is maintained for up to 72 hours. We recommend that you place your frozen products in the freezer on the day they arrive.
We currently ship to the United Kingdom and Republic of Ireland.
United Kingdom
For mainland UK deliveries, we ship every day and offer free next day weekday delivery for all orders over £50 placed by 3pm.
Next Day
Up to 5kg: £4.80 (for orders under £50)
Over 5kg: Free Delivery (over £50)
By 10.30am
Up to 10kg: £15
Over 10kg: £15 (+£0.35 per kg)
By 12pm
Up to 10kg: £9
Over 10kg: £9 (+£0.35 per kg)
Saturday and Sunday
Up to 10kg: £14
Over 10kg: £14 (+£0.38 per kg)
We also offer a free collection service from our London Warehouse. This option is available Monday - Friday between 9am - 5.30pm.
Our London Warehouse address is:
AmaVida
Dephna House
214 Acton Lane
London
NW1 07NH
For those outside of mainland UK, our rates are as follows:
Northern Ireland
Next Day
Up to 10kg: £26
Over 10kg: £26 (+ £1.19 per kg)
Two Day
Up to 10kg: £12.50
Over 10kg: £12.50 (+ £0.55 per kg)
Channel Isles
Next Day
Up to 5kg: £14
5 - 10kg: £26
Over 10kg: £26 (+ £1.19 per kg)
Isle of Man
Two Day
Up to 10kg: £15
Over 10kg: £15 (+£0.50 per kg)
Isle of Wight
Next Day
Up to 10kg: £11
Over 10kg: £11 (+£0.35 per kg)
Scottish Islands
Two Day
Up to 10kg: £15
Over 10kg: £15 (+£0.50 per kg)
Scottish Highlands
Two Day
Up to 10kg: £11
Over 10kg: £11 (+ £0.35 per kg)
International Delivery
For International delivery, we ship on Monday’s and Tuesday’s to ensure arrival before the weekend. Our rates are as follows:
Republic of Ireland
Two Day
£13 per parcel up to 30kg