Shipping Information
We use DPD to fulfil our shipments and you will automatically receive an info email and tracking link as soon as the package leaves our shipping centre. You can check the shipment status at any time with your tracking link, receive text updates and change your delivery time if needed.
We use special insulated boxes with ice or dry ice to keep items frozen during transit. We ship your order frozen with the environmentally friendly paperfloc insulating packaging and dry ice. This guarantees that the cold chain is maintained for up to 72 hours. We recommend that you place your frozen products in the freezer on the day they arrive.
We currently ship to the United Kingdom and Republic of Ireland.
Please note that any orders placed after 12pm on a Sunday will be dispatched the following Monday.
United Kingdom
For mainland UK deliveries, we ship every day and offer free next day weekday delivery for all orders over £30 placed by 3pm. Please note that any orders placed with next day delivery after 3pm on Thursday will arrive the following Monday.
Next Day
Up to 5kg: £4.80 (for orders under £30)
Over 5kg: Free Delivery (over £30)
By 10.30am
Up to 10kg: £15
Over 10kg: £15 (+£0.35 per kg)
By 12pm
Up to 10kg: £9
Over 10kg: £9 (+£0.35 per kg)
Saturday and Sunday
Up to 10kg: £14
Over 10kg: £14 (+£0.38 per kg)
Collection Service
We also offer a free collection service from our London Warehouse. This option is available Monday - Friday between 9am - 5.30pm.
Our London Warehouse address is:
AmaVida
Dephna House
214 Acton Lane
London
NW1 07NH
If you wish to use our Collection Service, please enter 'Collection_from_Warehouse' into the Discount Code at the checkout.
For those outside of mainland UK, our rates are as follows:
Northern Ireland
Next Day
Up to 10kg: £26
Over 10kg: £26 (+ £1.19 per kg)
Two Day
Up to 10kg: £12.50
Over 10kg: £12.50 (+ £0.55 per kg)
Channel Isles
Next Day
Up to 5kg: £14
5 - 10kg: £26
Over 10kg: £26 (+ £1.19 per kg)
Isle of Man
Two Day
Up to 10kg: £15
Over 10kg: £15 (+£0.50 per kg)
Isle of Wight
Next Day
Up to 10kg: £11
Over 10kg: £11 (+£0.35 per kg)
Scottish Islands
Two Day
Up to 10kg: £15
Over 10kg: £15 (+£0.50 per kg)
Scottish Highlands
Two Day
Up to 10kg: £11
Over 10kg: £11 (+ £0.35 per kg)
International Delivery
For International delivery, we ship on Monday’s and Tuesday’s to ensure arrival before the weekend.
There is a minimum order of £30 for all international delivery.
Our rates are as follows:
Republic of Ireland
Two Day
£13 per order below £100
Free delivery per order over £100
Germany
Two Day
£16.75 per order below £100
Free delivery per order over £100
Belgium
Two Day
£16.75 per order below £100
Free delivery per order over £100
France
Two Day
£16.75 per order below £100
Free delivery per order over £100
Netherlands
Two Day
£16.75 per order below £100
Free delivery per order over £100